OUR SERVICE

we are one of the leading manufacturers and suppliers of Research-based laboratory equipment in India. Yatherm Scientific is known for its quality products and customer service. We have a wide range of products that fulfill the needs of scientists, research scholars, pharmacists, and doctors. Yatherm Scientific has an enriched customer list that includes some of the top universities in this universe.

 

Before Sales Services

  • On-time delivery time: We deliver the ordered products on time.
  • Packaging: We offer wooden packing that is safe during transportation
  • Inspection: We invite all our customers to visit our premises before the dispatch of the product.
  • Training: We offer onsite and offline training.
  • After Sales Support: our engineers visit within 72 hours for onsite support.
  • Testing: Our Quality team performs all types of tests including FAT.
  • Inquiries: All inquiries will be responded within 24 hours
  • Payment Terms: We accept 50% Advance and balance before dispatch. We don’t work on credit.
  • How to Order: We provide PI with our bank details for advance payment.

 

After Sales Services

  • Warranty: Our Manufactured products have a warranty of 12-24 months.
  • Lifetime Support: We promise all spare parts available for lifetime use. 
  • Documents: We offer  User manual, and calibration reports on demand with validation documents.
  • Maintenance: We provide complete training to our customers for the maintenance of products.

 

FAQ
1. Who are we?

We are a Delhi NCR, INDIA-based Manufacturer & operating in more than 100 nations worldwide. There are a total of about 40 to 50 trained technical staff in our  Manufacturing unit. We manufacture all kinds of heating and cooling equipment used in laboratories and hospitals, Weather testing equipment, Cleanroom equipment for pharmaceutical industries & All types of shakers and mills.

 

2. How can we ensure product quality?

We invest more than 50% of our profit in R&D. We are improving day by day in terms of technology, design, and quality of the product. We perform testing of each product before dispatch. Yatherm quality department matches all parameters with the specifications provided by the customer.

 

3. What products you can buy from us?

  • Clean room Equipment
  • Heating and Cooling equipment
  • Mills – Ball Mill & Wiley Mill
  • Distillation units
  • Meters
  • Pharmaceutical Equipment
  • Test Chamber
4. Why should you buy from us not from other suppliers?
Yatherm Scientific has 16 years of enriched experience in lab instruments. We have less than 0.1% of complaints worldwide regarding our products. We are an ISO 9001, European CE, ISO 13485 & GMP certified company that follows all international and national standards of manufacturing medical & Hospital equipment.

 

5. How about the payment & Delivery?

  • We accept your all delivery terms like FOB, CFR, CIF, EXW, Express Delivery
  • We offer packing of all types: Wooden Box, International Packing, and cardboard boxes of packing.
  • We accept Payment method (For International Customers): T/T (Wire Transfer ) & LC (Letter of Credit)
  • We accept Payment Methods (Customers of BHARAT): Cash payment, Online Payment, Card Payment & UPI.